Customer Experience

Customer Experience problems you face.

 -Can I return goods?

Of course! If you aren’t happy with your order and the goods are in perfect condition you can return your items to our address and we will refund you.

-How do I place an order?

Easily order online at shop.lionsafety.co.uk or request a quote. You can also save your basket so that you can repeat an order. You will have customised control of ordering for onsite or satellite staff.

-Communication issues.

Our sales and customer service team will keep in contact with you and be there for you any time from 7:30-17:00 Monday-Friday.

-How do I contact you?

You can phone, email or message us on social platforms. Please visit our contact us page for more details.

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“A+, Recommended!”

PGI Transport Ltd
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Swift and professional

The Edinburgh Salmon Company
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“First class service throughout and kept up to date where my order was and when it was due to be delivered and what time it would be delivered” 

RNLI
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“Simple and definitely hassle-free. Couldn’t ask for a better service.”

Buyer at Large Potato Processor
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“Cannot fault Lion Safety’s service as it is always great. Staff have a lot of knowledge and I know things will get done.”

Tayside Contracts
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We were contacted promptly about an issue with our order and we were able to resolve this quickly so very pleased.

ELC
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As usual high standard service.

Certas Energy