Account Management

Account Management problems you face.

-I never see a sales rep.

We currently have 3 great sales reps who regularly visit our customers helping them with their workwear & PPE requirements. If you would like to see your area sales rep. let us know, they’d be delighted to visit you!

-Who’s my account manager?

You can find out who your account manager is by logging in at lionsafety.co.uk/shop. They will help you with any issues you face.

-How do I place orders?

Order online at lionsafety.co.uk/shop, to purchase on our website you will have to create an account. Alternatively visit our contact us page and you could phone or email us.

-What is your customer service structure?

We have a team dedicated to providing you with the best possible customer experience. You will get your own account manager to help you with ordering or anything you need help with.

-How often will you contact me?

Your account manager will make sure that you are not neglected as a valued customer and they will keep in contact with you every so often to make sure you are happy with Lion Safety and if we can assist you further.

-I never see new products.

Our team are on hand to suggest different or new products that we know would work well for your company.

 

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“A+, Recommended!”

PGI Transport Ltd
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Swift and professional

The Edinburgh Salmon Company
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“First class service throughout and kept up to date where my order was and when it was due to be delivered and what time it would be delivered” 

RNLI
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“Simple and definitely hassle-free. Couldn’t ask for a better service.”

Buyer at Large Potato Processor
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“Cannot fault Lion Safety’s service as it is always great. Staff have a lot of knowledge and I know things will get done.”

Tayside Contracts
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We were contacted promptly about an issue with our order and we were able to resolve this quickly so very pleased.

ELC
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As usual high standard service.

Certas Energy